You’ve Just Implemented EMMA. Now What?

One of the final components of an EMMA implementation is an onsite training where Reps and Admins come together to get trained on how EMMA will be used on a daily basis. While this training may signal the end of an implementation–it is just the beginning of a larger cultural shift. In talking with leadership …

Largest EMMA Training To Date with Local 75

In early June, two members from the EMMA Team travelled from our home base of Austin, Texas up to Dayton, Ohio to complete a training of UFCW Local 75’s employees who will be using EMMA. With around thirty employees in the room, it was EMMA’s largest group training to date. First, Local 75’s Union Reps were trained …

Knowing the Best Time to Deploy Membership Management Software for Unions

Working with EMMA, I frequently find myself wearing multiple hats and engaging with customers at various points throughout the sales cycle: Working with our pre-sales team to deliver demos Helping to gather customer requirements Working with admins during implementation Following up with users after their ‘go live’ date to make sure everyone is comfortable using …

EMMA Release Notes 8-19-2016

Status: The following updates were released on Friday, August 19, 2016. CHANGED Orientation Counts in Daily Report We have updated the logic in the Daily Report for Orientations. The rep in the Daily Report will get credit for an Orientation when that same rep is selected in the Business Agent dropdown field on an Orientation record. …

UFCW Region 2 Conference Recap

In June, Epicom was invited to attend the UFCW Region 2 Conference in Virginia Beach. The conference included three days of keynote speakers and workshops covering a broad range of topics including Costing 101, Leadership, and Messaging for the UFCW locals in Region 2. EMMA customer and product advocate, UFCW Local 1000 was a guest speaker …

EMMA Release Notes 7-22-2016

Status: The following updates were released on Friday, July 22, 2016. ENHANCEMENTS Importer Error Message Updates We made several updates to the importer to catch certain data issues upon importing. Invalid value in a dropdown field. If your import file has a value that doesn’t match one of the options in the dropdown field in EMMA, …

EMMA Release Notes 6-17-2016

Status: The following updates were released on Friday, June 17, 2016. ENHANCEMENTS Membership App BA Code Field Previously the BA Code field on membership applications was pulling in the username of the user who created the app. We have updated this field to instead pull in the user’s first and last name. The format will …